Terms and Conditions

1. SCOPE

THE FOLLOWING GENERAL TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED THROUGH OUR ONLINE SHOP. OUR ONLINE SHOP IS INTENDED EXCLUSIVELY FOR CONSUMERS.

A CONSUMER IS ANY NATURAL PERSON WHO CONCLUDES A LEGAL TRANSACTION FOR PURPOSES THAT ARE PREDOMINANTLY NEITHER COMMERCIAL NOR INDEPENDENT PROFESSIONAL ACTIVITY. AN ENTREPRENEUR IS A NATURAL OR LEGAL PERSON OR A PARTNERSHIP WITH LEGAL CAPACITY WHO, WHEN CONCLUDING A LEGAL TRANSACTION, ACTS IN THE EXERCISE OF THEIR COMMERCIAL OR INDEPENDENT PROFESSIONAL ACTIVITY.

2. CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES

THE PURCHASE AGREEMENT IS CONCLUDED WITH DOUBTED.

 

BY PLACING PRODUCTS IN THE ONLINE SHOP, WE MAKE A BINDING OFFER TO CONCLUDE A CONTRACT FOR THESE PRODUCTS. YOU CAN INITIALLY PLACE OUR PRODUCTS IN THE SHOPPING CART WITHOUT OBLIGATION AND CORRECT YOUR ENTRIES AT ANY TIME BEFORE SUBMITTING YOUR BINDING ORDER BY USING THE CORRECTION AIDS PROVIDED AND EXPLAINED IN THE ORDER PROCESS. THE CONTRACT IS CONCLUDED BY YOU ACCEPTING THE OFFER FOR THE PRODUCTS CONTAINED IN THE SHOPPING CART BY CLICKING THE ORDER BUTTON. IMMEDIATELY AFTER SENDING THE ORDER, YOU WILL RECEIVE ANOTHER CONFIRMATION BY E-MAIL.

3. CONTRACT LANGUAGE, STORAGE OF CONTRACT TEXT

THE LANGUAGE(S) AVAILABLE FOR THE CONCLUSION OF THE CONTRACT: GERMAN

 

WE STORE THE CONTRACT TEXT AND SEND YOU THE ORDER DATA AND OUR GENERAL TERMS AND CONDITIONS IN TEXT FORM. YOU CAN VIEW THE CONTRACT TEXT IN OUR CUSTOMER LOGIN.

4. DELIVERY CONDITIONS

WE DELIVER FREE OF SHIPPING COSTS.

 

DELIVERY OPTIONS

WE SEND THE PRODUCTS TO THE DELIVERY ADDRESS SPECIFIED IN THE ORDER PROCESS.

 

WE ONLY DELIVER BY SHIPPING. SELF-COLLECTION OF THE GOODS IS UNFORTUNATELY NOT POSSIBLE.

 

WE DO NOT DELIVER TO PACKSTATIONS.

5. PAYMENT

THE FOLLOWING PAYMENT METHODS ARE GENERALLY AVAILABLE IN OUR SHOP.

 

CREDIT CARD

DURING THE ORDER PROCESS, YOU PROVIDE YOUR CREDIT CARD DETAILS. YOUR CARD WILL BE CHARGED IMMEDIATELY AFTER SUBMITTING THE ORDER.

 

PAYPAL, PAYPAL EXPRESS

TO PAY THE INVOICE AMOUNT VIA THE PAYMENT SERVICE PROVIDER PAYPAL (EUROPE) S.À R.L. ET CIE, S.C.A, 22-24 BOULEVARD ROYAL, L-2449 LUXEMBOURG (“PAYPAL”), YOU MUST BE REGISTERED WITH PAYPAL, AUTHENTICATE YOURSELF WITH YOUR ACCESS DATA AND CONFIRM THE PAYMENT INSTRUCTION. THE PAYMENT TRANSACTION WILL BE CARRIED OUT BY PAYPAL IMMEDIATELY AFTER THE ORDER IS PLACED. FURTHER INFORMATION CAN BE FOUND DURING THE ORDER PROCESS.

 

PAYPAL MAY OFFER REGISTERED PAYPAL CUSTOMERS, SELECTED ACCORDING TO THEIR OWN CRITERIA, ADDITIONAL PAYMENT METHODS IN THEIR CUSTOMER ACCOUNT. HOWEVER, WE HAVE NO INFLUENCE ON THE OFFERING OF THESE METHODS; FURTHER INDIVIDUALLY OFFERED PAYMENT METHODS CONCERN YOUR LEGAL RELATIONSHIP WITH PAYPAL. FURTHER INFORMATION ON THIS CAN BE FOUND IN YOUR PAYPAL ACCOUNT.

 

 6. WARRANTY AND GUARANTEES

6.1 LIABILITY FOR DEFECTS

THE STATUTORY LIABILITY FOR DEFECTS APPLIES.

6.2 GUARANTEES AND CUSTOMER SERVICE

INFORMATION ON ANY ADDITIONAL GUARANTEES THAT MAY APPLY AND THEIR EXACT CONDITIONS CAN BE FOUND WITH THE PRODUCT AND ON SPECIAL INFORMATION PAGES IN THE ONLINE SHOP.

7. DISPUTE RESOLUTION

THE EUROPEAN COMMISSION PROVIDES A PLATFORM FOR ONLINE DISPUTE RESOLUTION (OS), WHICH YOU CAN FIND HERE. WE ARE PREPARED TO PARTICIPATE IN AN OUT-OF-COURT CONCILIATION PROCEDURE BEFORE A CONSUMER ARBITRATION BOARD.